Contact us

Getting Here

By Bus

If you are travelling here by bus, there are two bus stops on Harton Lane.

The following buses are accessible from these stops: 10,11,12,13,14,526,528,533,544 and X50.

If you have any questions or queries about the service, you can call the below numbers:

Traveline public transport: 0871 200 22 33 or North East minicom: 0870 241 2216

We also provide a free onsite shuttle bus service, for more information please call: 0871 200 2233 or minicom 0870 241 2216.

Nexus Travel Info Centre is available in the Foyer of the Hospital, where you can receive local timetables and frequencies of the ferry, Metro and bus operators serving the Hospital.

You can also plan your bus journey here: http://jplanner.travelinenortheast.info/

By Metro

The nearest Metro station to the hospital is Tyne Dock.

By Car

At South Tyneside District Hospital we operate a paid car-parking system to keep our cark parks secure. If you are travelling by car, we advise you to allow plenty of time to find a parking space, as spaces aren’t always guaranteed. Parking for staff, patients and visitors is marked at various car parks on site. If you are a patient or visitor, we ask that you please refrain from parking in staff only areas.

By Bike

Cycle maps South Tyneside can be found at the following link: https://www.southtyneside.gov.uk/article/38169/Cycling

Folding bikes are allowed on the Metro at any time if fully folded.

Non-folding bikes can be taken on the Metro between Gateshead Stadium-South Shields/South Hylton (which includes Tyne Dock) Monday to Friday 10am-3pm, then after 7pm, and anytime at weekends. Each Metrocar has space for one non-folding bike located near the perch seat. The space is also used by wheelchair users and customers with pushchairs. Those users have priority.

Cycle Racks are provided on site.

Using an Older Person's Concession Travel Pass

Older person's concession travel passes are not usually valid before 9.30 am. However, if you do have an appointment in the morning and need to travel before 9.30 am, you are able to use earlier buses as long as you show your hospital appointment card or letter to the driver.

Visitors to Haven Court can park free of charge in the car park located at the entrance of the building. Accessible via McAnany Avenue.

 

Director of Care, Quality and Safety/Registered Manager Haven Court

Sarah Sasmazer is here to help you and your family. If you have an enquiry or would like to arrange a visit please contact us on 0191 404 5500.

Other contacts

Alison Duncan
Deputy Manager

Lee McVitee
Senior Care Team Lead

We hope that every resident in our care finds their stay at Haven Court comfortable and pleasant.

We value feedback and welcome your comments, suggestions, concerns or complaints.

Please contact one of our management team who will be happy to facilitate any feedback that you may have.